Our invoices are issued twice yearly in February and September. We charge in arrears, so you only pay for works that have been completed. In order to keep costs stable for residents we pay our contractors a fixed amount each month throughout the year. Whilst the amount is averaged out across the year, the number of hours can be used flexibly across the seasons as more time is often required on site in the spring and summer months as opposed to winter. This approach allows us to respond to the needs of the development throughout the year.
Your invoice will include three elements:
- Maintenance Costs – An amount towards the direct costs of maintaining the open spaces Meadfleet are responsible for. This includes the cost of routine maintenance and any additional works as required, for example, tree works or fence repairs.
- Overhead Contribution – This is an amount towards the associated costs incurred in managing open spaces and includes things like fuel, postage, printing and telephone calls.
- Management fee – Meadfleet charge a fixed management fee to look after areas of open space.
You can pay your invoice by cheque, over the phone or using your own online banking system. Alternatively, you can set up a monthly standing order to spread the cost of your invoice, just get in touch to arrange a suitable monthly amount.
Some of our residents like to make over-payments on their accounts which they can use to build up credit for use against future invoices, should you choose to do this any credits are refundable on request.
If you are having difficulties paying your invoice please do contact our Credit Control team who will assist you.